911 Fact Sheet

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The Official Website of Escambia County, Florida

Escambia CountyFlorida

Basic Facts

Emergency Communications provides essential call-taking, dispatching and warning-point services.

Primary Answering Point

Serves as the primary 911 answering point for Escambia County.

EMS Dispatch

Dispatches Escambia County Emergency Medical Services.

Fire/Rescue Dispatch

Dispatches Escambia County Fire Rescue.

County Warning Point

Operates as the County Warning Point 24 hours a day.

Emergency Communications Employees

A team of 30 employees supports the center’s emergency communication operations.

Call Statistics

The center manages thousands of emergency calls and dispatches each month.

911 calls 16,000 Answered each month

EMS calls 4,700 Dispatched each month

Fire/Rescue calls 1,200 Dispatched each month

Systems

Technology used to manage emergency calls, dispatch responders and coordinate field operations.

Radio Communications

Motorola P-25 digital and conventional radio system.

911 Telephone System

Vesta 4.0 emergency call-handling system.

Computer Aided Dispatch

Enroute Emergency Systems CAD with an integrated mapping client.

Automatic Vehicle Location

Vehicle-location technology supporting EMS and Fire operations.

Mobile Data Computers

Integrated mobile data computers for EMS and Fire responders.

MARVLIS

Public-safety analysis software supporting emergency operations.

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The mission of Escambia County government is to provide efficient, responsive services that enhance our quality of life, meet common needs and promote a safe and healthy community.

Under Florida law, IP addresses and both the content of emails and email addresses are public records. If you do not want your IP address, the content of your email, or your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in person.