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Escambia CountyFlorida

Request Medical Records

Submit a medical records request by emailing Escambia County Emergency Medical Services.

Request Medical Records

Contact EMS

Contact information for general questions, billing and medical records.

EMS Office

850-471-6400

EMS Billing

850-471-6500

General Email

ems@myescambia.com

Medical Records

EMSRecordsRequest@MyEscambia.com

EMS Services and Resources

Access billing, financial assistance, training and employment resources.

Pay an EMS Bill Access EMS billing and payment information. EMS Hardship Application View the application for EMS financial hardship assistance. Opens in a new window. CPR/AHA Course Registration Register for available CPR and American Heart Association courses. Opens in a new window. Join Escambia County EMS Search current employment opportunities with Escambia County.

Our Purpose

The vision and mission guiding Escambia County EMS.

Vision Statement

To be a regional leader in out-of-hospital care, Escambia County EMS will relentlessly pursue the gold standard in emergency medical and community healthcare through an exceptional team and trusted community partnerships.

Mission Statement

Our mission is to provide exceptional, evidence-based out-of-hospital care, ensuring the safety, trust and well-being of the communities we serve.

We serve our communities by providing professional, patient-centered care, fostering a culture of continuous improvement and empowering our team to perform at the highest level.

About Escambia County EMS

A progressive emergency medical system serving a diverse and growing community.

Escambia County Emergency Medical Services, a division of the Escambia County Department of Public Safety, provides Critical Care, Advanced Life Support, Basic Life Support and bariatric transportation services to more than 300,000 residents.

Escambia County offers a unique and dynamic EMS environment, serving more than 50 miles of diverse coastal land that includes vibrant urban centers, rural communities and a major east-west interstate corridor.

300,000+ Residents served
50+ Ambulances
10 Quick-response vehicles
50+ Miles of coastal service area

Response Capabilities

Personnel, equipment and technology supporting emergency medical care.

Emergency Medical Care

  • Critical Care services
  • Advanced Life Support
  • Basic Life Support
  • Bariatric transportation

Modern Response Fleet

The EMS system operates more than 50 ambulances and 10 quick-response vehicles staffed by highly trained paramedics and emergency medical technicians.

Specialty Response Equipment

  • Utility task vehicles
  • Deployable field hospital tent
  • AmbuBus
  • Mass-casualty response equipment

Connected Technology

Response units are equipped with modern medical equipment and mobile data terminals that provide real-time dispatch information and GPS routing.

Coordinated Community Response

Strong partnerships help deliver efficient and seamless patient care.

Escambia County EMS uses a collaborative, multi-tiered response model and coordinates closely with:

  • Local fire departments
  • Water safety partners
  • Air medical transportation services
  • Military agencies
  • Law enforcement agencies
  • Area hospitals

Regional Hospital Support

Escambia County is supported by three major hospitals, including a Level II trauma center and the Florida Panhandle’s only Level I trauma center.

The Level I facility also serves as the regional pediatric trauma center and provides specialized maternal-fetal care and a Level III neonatal intensive care unit.

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The mission of Escambia County government is to provide efficient, responsive services that enhance our quality of life, meet common needs and promote a safe and healthy community.

Under Florida law, IP addresses and both the content of emails and email addresses are public records. If you do not want your IP address, the content of your email, or your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in person.

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