A Special Needs Shelter is a shelter of last resort for people who need more medical supervision than a general population shelter can provide due to special medical needs, but they do not require hospitalization.
A person with Special Needs is someone who during an evacuation, either mandatory or voluntary, will require assistance that exceeds the basic level of care provided at the general population shelter, but they will not require the level of skilled medical care provided at institutional facilities such as hospitals and nursing homes.
How can I register as a Special Needs client?
Registration is voluntary. This registry is for planning purposes only and will not initiate any automatic services on behalf of the registrant. Assistance needed by individuals must be initiated at the time of need by the individual by calling local officials when evacuations have been ordered. All registrations expire after one year and must be updated on the anniversary of the registration.
You must pre-register with the Public Safety Department online at https://snr.floridadisaster.org. Completing the Florida Special Needs Registry does not automatically qualify you for a special needs shelter. Additional information will be provided by Escambia County Public Safety Department.
Should you not have internet access, you may access the application at the bottom of this page or you may call (850) 471-6400 for an application to be mailed to you. Your home health agency or local physician will also have access to the registration forms if necessary. Once the form is completed, you may mail them to:
Escambia County Department of Public Safety
Special Needs Registry
6575 North “W” Street
Pensacola, Florida 32505
Once it has been determined the special needs shelter will open, spaces may fill quickly. The Special Needs Shelter does not accept reservations nor does the registry save shelter spaces for individuals.
Special Needs registrations must be completed accurately and in full. Registrations will be reviewed for medical eligibility, and each person seeking access to the special needs shelter will also be screened for minimum medical criteria on-site at the Special Needs Shelter when you arrive at the shelter. Those that meet the minimum medical standards will be allowed access, those that do not meet the minimum standards will be referred to an American Red Cross general shelter, and those that exceed medical criteria will be referred to a higher level care facility such as a nursing home or hospital. General medical standards for the Special Needs Shelter are generally described below for your clarification and planning. A registration acknowledgement letter will be mailed for each registration to the registrant.
Licensed health care facilities, such as nursing homes and adult living facilities are required to have their own safety plans in place for the well-being of its clients and staff. Clients of such facilities are not permitted at the Special Needs Shelter.
Those cared for by home healthcare companies are advised to identify what the company disaster plans are and how services will continue in the event of an emergency. Home health agencies may register their clients electronically at this link: https://snr.floridadisaster.org. Paper registration forms from healthcare providers will NOT be accepted. Registrations must be submitted and managed by the healthcare provider through the on-line registration portal.
All registrations will archive automatically on the anniversary date of the last update/registration and it will be important for you or your healthcare provider to review and update registrations each year.
Dialysis is not provided at the Special Needs Shelter. Please coordinate with your healthcare provider regarding the options available to meet your needs. Your dialysis provider is required to coordinate services to meet your needs during disasters. Please inquire of their service options for your needs.
The Special Needs Shelter does not routinely admit pediatric (children) special needs clients. The facility and the staff are not equipped nor have the specialty training to manage pediatric special needs clients.
The Special Needs Shelter will admit behavioral health clients as necessary. Each behavioral health client will be required to have a caregiver 24 hours a day for as long as the client remains in the shelter or for the duration the shelter operations remain open.
Only service animals are permitted in the Special Needs Shelter. Comfort animals and pets are not allowed.
Do not bring weapons of any sort (knives, guns, etc). Alcohol is not permitted at the shelter. Weapons and alcohol will be confiscated by shelter staff and either turned over to law enforcement or will be disposed.
Things to Take to a Public Shelter
If you go to a public shelter, you will need to take the following items:
- A change of clothing, rain gear, and sturdy shoes;
- Toiletries and personal items;
- Blankets or sleeping bags and pillows;
- Identification and any important papers;
- Games, toys, or books for children;
- Books for adults;
- Special items for infants or elderly family members;
- Any special dietary needs and non-perishable foods for snacks;
- Battery operated radio, flashlights, and plenty of spare batteries;
- Prescription medications or any over-the-counter medications you normally take.
Criteria for Special Needs Shelter client may include, but is not limited to:
Should you have specific medical questions as they pertain to the shelter to best accommodate your needs, please call the Florida Department of Health in Escambia County (FDOH-Escambia), (850) 595-6500, ext. 2201.
What are the Special Needs Shelter accommodations?
The severity of emergencies vary, depending on each situation. The following may be available to those staying in the shelter and their caregivers:
- Shower facilities;
- Meals up to three times per day (particular dietary needs may not be available);
- Electrical outlets are available for medical equipment only;
- Clients are encouraged to bring all of their required medical support equipment and supplies including all oxygen concentrating devices;
- Smoking is not permitted inside the shelter. A designated smoking area will be identified outdoors, weather permitting;
- Individuals who do not follow the shelter rules will be removed;
- FDOH-Escambia, Escambia County EMS, or the Escambia School District will not be responsible for any lost personal equipment or belongings. Personal belongings or equipment brought to the shelter should be marked with your name; and
- Caregivers will receive a cot only after all special needs individuals receive one.
For further Escambia County shelter information, please visit the Shelters section on BeReadyEscambia.com here.
Updated November 2017