What should be my first step in the claims process?
First, protect the effective date for your claim! Call the VA at (800) 698-2411 or MyVA411, Option #5 and tell the VA representative you want to establish an INTENT to file a claim. This will protect your effective date for one year while we help you prepare and submit your claims to the VA.
How do I get a copy of my VA claim file (C-File) or copies of my VA C&P exams used in ratings?
You must submit a FOIA Request/VA Form 20-10206 to the Department of Veterans Affairs
Evidence Intake Center. The VA will respond by providing a link that is good for 180 days. If you need assistance, your VSO can submit the FOIA request electronically. Call 850-595-2409 to set up an appointment.
What is the difference between VA disability compensation and VA pension?
Compensation is paid to a Veteran with a disability related to military service. To qualify for pension, a Veteran must have war time service and be permanently and totally disabled or age 65 or older. A Veteran's eligibility for pension is determined by income level and the number of his/her dependents. Veterans may only receive one or the other - whichever is greater.
Can a service-connected disability rating be changed?
Yes, it may be increased if the condition has worsened since the last C&P exam. However, the rating may also be decreased. This is why you should consult with an accredited VSO regarding rating criteria for the specific disability prior to submitting a new claim. Nothing is protected unless it's been in place for 20 or more years.
How do I enroll in the VA Health Care System?
You can visit the Pensacola VA Joint Ambulatory Care Center (JACC) located at 790 Veterans Way, Pensacola, FL 32507 or enroll online. You will need your DD214 (military discharge).
Are there special points of contact at the VA Medical Centers for female veterans?
Yes. The Pensacola VA Joint Ambulatory Care Center (JACC) has a Womens Clinic (Juliet Section).
How can I get a copy of my DD214 or active duty records?
You can submit an online request through the National Archives, or you may submit a Standard Form 180 to the National Personnel Records Center in St. Louis, MO. You may contact your Escambia County Veterans Services Officer at 850-595-2409 if you need assistance with the application.
I was told my military records were destroyed in a fire. Do you have more information?
On July 12, 1973, a fire destroyed approximately 16-18 million official military records. It only involved Army and Air Force records. The records affected were:
- Army: Personnel discharged November 1, 1912 to January 1, 1960, 80% destroyed
- Air Force: Personnel discharged September 25, 1947 to January 1, 1964 (with names alphabetically after Hubbard, James E.), 75% destroyed
What percentage of disability compensation must I have in order to draw the additional allowance for dependents?
An additional allowance for dependents is payable if a Veteran is rated at 30% or higher. You will need a marriage certificate for your spouse and birth certificates for children (including stepchildren if living with you). You may contact Escambia County Veterans Services at 850-595-2409 if you would like assistance with this application.
When I die, what benefits can my spouse apply for?
If your death can be liked to your military service or one of your service-connected disabilities or you were 100% Permanent and Total for 10 years prior to death, your surviving spouse should apply for Dependency & Indemnity Compensation (DIC), which is a tax free monthly payment. Another potential benefit, Survivors Pension is a "need based" benefit payable if you served during one of the war time periods (i.e., Korea, Vietnam, Gulf War). If a spouse qualifies for both DIC and Survivor's Pension, the VA will only pay the greater of the two, which is DIC. A burial benefit may be paid if you are in receipt of VA compensation or your death is determined to be service-connected.
Can a widow of a Veteran who was drawing Dependency and Indemnity Compensation (DIC), and benefit was terminated due to remarriage be reinstated?
Yes. A widow becomes eligible to have her DIC benefits reinstated if the remarriage is terminated by death, divorce, or annulment.
Where can I get information about Veterans' nursing homes in Florida?
Florida State Veterans Homes
Does the VA loan money for the purchase of a home?
No. The VA will guarantee a portion of the home loan, making it easier for Veterans to secure a mortgage. It is still the Veteran's responsibility to secure a lender and to work with the lender for a VA Home Loan Guarantee.
How can I obtain emergency assistance with payment of my delinquent utility bills, rent, etc.?
The 2-1-1 Northwest Florida (United Way) can provide you with assistance and guide you to charitable organizations; all you have to dial is 211. Your local Veteran service organizations, churches, and community organizations may also be able to assist Veterans in need.
How do I know if I've been a victim of a claim shark?
Claim sharks are unaccredited individuals or companies that illegally charge fees - often a percentage of the Veteran's back pay to "assist" with disability claims violating federal law. They are professionals who use aggressive tactics through the mail, telephone and various online tools. Key identification factors:
No accreditation with the VA Office of General Counsel (OGC)
Upfront fees or percentage fees
Guarantees increases or other false promises
Predatory contracts
What am I required to bring to an appointment for claims assistance?
Simply, only a valid Florida ID card or driver's license that reflects your current Escambia County address. A DD214 is not required but is helpful. Also, if you bring with you a direct deposit slip or canceled check it may facilitate your future VA payments.
Can you help me if I have a lawyer?
Yes, but only after your lawyer withdraws from representation and that letter is provided to our office. This protects Veterans who are presently involved in an appeal process. Changing representation during that process can be detrimental to the Veteran.