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Animal Control enforces and investigates Escambia County's animal control ordinances and Florida state statues in Escambia County and the city of Pensacola.

Hours of Operation:

Monday - Friday from 7 a.m. to 5 p.m.

After Hours Emergency Calls

Monday - Friday 5 p.m.- 7 a.m.

Call 850-471-6300, or 911 if there is a true emergency.

Weekend and Holiday Emergency Calls

Saturday and Sunday or any county-observed holiday.

7 a.m.-7 a.m.

Call 850-471-6300, or 911 if there is a true emergency.


Submit a Complaint

Emergency Assistance

Animal-related emergencies that occur outside of normal business hours are addressed by a stand-by animal control officer. Stand-by shift starts at 4:00 P.M. and ends the following day at 7:00 A.M. One animal control officer is on call to provide service to the entire county and will only respond to calls meeting criteria as an emergency.

  • Emergency Criteria
    • Animals that have bitten a person and are still running loose.
    • Seriously injured stray domestic animals, i.e. animals in imminent danger or dying. This includes animals that have been hit by a car or have a large, open wound. Emergency care is for domestic stray animals only. Owned injured animals are the responsibility of their owner or caretaker.
    • Unconfined, aggressive animals that are posing an immediate threat to public health and safety.

Anonymous Complaints:

  • Florida Statute Chapter 125.69 and 162.21 prohibits code compliance officers from initiating a code compliance action based on an anonymous complaint. Individuals wishing to submit a complaint are required to provide their name and address. An exception was provided permitting anonymous complaints only if a code officer has reason to believe the violation presents an imminent threat to public health, safety, or welfare or there is a threat of imminent destruction of habitat or sensitive resources.



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The mission of Escambia County government is to provide efficient, responsive services that enhance our quality of life, meet common needs and promote a safe and healthy community.

Under Florida law, IP addresses and both the content of emails and email addresses are public records. If you do not want your IP address and the content of your email or your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in person.

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