Escambia County Emergency Telecommunicators Honored During BCC Meeting

On Thursday, April 20, the Escambia County Emergency Communications telecommunicators were honored during the Board of County Commissioners meeting with a proclamation to acknowledge their dedication and steadfast devotion to the well-being of the citizens of Escambia County.

This year, National Public Safety Telecommunicators Week took place between April 9-15. The week celebrates the dedication and hard work of the men and women who serve as emergency dispatchers, 9-1-1 call-takers, radio and phone technicians and other communication experts.

Escambia County telecommunicators are critical to the safety and well-being of residents. Emergency responders rely on their knowledge and professionalism to make critical decisions, obtain information and quickly dispatch needed aid. 

During 2022, Emergency Communications dispatched 197,508 calls. As of April 21, 2023, over 23,000 calls have been dispatched during emergency situations.  

“The men and women of Emergency Communications are truly the first voice on-scene," said Public Safety Director Eric Gilmore. "To be an emergency dispatcher takes patience, a calm demeanor, clear communication skills and a dedication to help your fellow resident. I am thankful for our team for their dedication and professionalism to Escambia County.”

Escambia County wants to congratulate and thank the men and women of Emergency Communications who answer the call 24 hours a day, seven days a week, 365 days a year.

Public Safety Director Eric Gilmore (right) read the proclamation with Training Chief Mark Carter (left)