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Celebrate National Public Safety Telecommunicators Week April 9-15

Published Apr 10, 2023

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Escambia County encourages residents to join in observing National Public Safety Telecommunicators Week, recognized by the Association of Public Safety Communications Officials (APCO) each year on the second week of April. From April 9-15, telecommunications personnel in the public safety community are being honored and celebrated for their service and dedication to their community. 

National Public Safety Telecommunications Week celebrates the dedication and hard work of the men and women who serve as emergency dispatchers, 9-1-1 call-takers, radio and phone technicians and other communication experts.

The men and women of Escambia County Emergency Communications are behind the scenes, yet they are the “First Voice On-Scene” during an emergency. They work round the clock answering thousands of 9-1-1 calls per month providing life-saving instructions that include CPR, choking, childbirth, airway control, bleeding control, ASA diagnostics and many more. Emergency Communications sends and coordinates first responders and work tirelessly in support of the missions of Public Safety as a whole. 

"Emergency Dispatchers do more than what meets the eye," said Emergency Communications Division Manager Andrew Hamilton. "Not only do they take 9-1-1 calls and give pre-arrival medical and safety instructions, but they also dispatch first responders and coordinate the response of multiple agencies. It's often said they are the 'first voice on-scene' and 'first incident commander.' It's a tough job that few are willing to do and we take this week to say 'thank you' to those who have made this choice to serve others."

National Public Safety Telecommunications Week (NPSTW) was originally established by Patricia Anderson who was a dispatcher in Contra Costa County Sheriff's Office in California in 1981. In 1994, National Public Safety Telecommunicators Week was signed into law by President Bill Clinton and became a nationally celebrated event.

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