Mission Statement

The Escambia County Information Technology Department provides an efficient and well-coordinated computing environment through integrated business systems, wired, wireless, local and wide-area networks and manages servers and storage systems and personal computer systems.

• Put in place a new backup system
• Expanded wireless foot print
• Upgraded secondary name server
• Upgraded internet load balancers
• Ran private fiber between Mosquito Control and Road Operations administration
• Upgraded to fiber connections for 35 sites
• Migrated Accela to the hosted solution from on premise
• Implemented VoIP at Waste Services and Corrections
• Implemented time served website for judges and lawyers
• Consistently upgrading existing software solutions to provide additional features and functionality – EMS business system upgrade
• Upgraded internet web filter
• Performed Microsoft true-up to ensure compliance
• Migrated to a more robust software/hardware inventory and imaging system
• Brought Fire Services onto Automated Vehicle Location services like EMS so that 911 dispatch can track vehicles to provide better service
• Brought the new myescambia.com website online
• Added connectivity and computers at community centers and Lake Stone campgrounds

• Worked with Transcore to provide the servers and connectivity for the new SunPass® system on the Bob Sikes Bridge to Pensacola Beach.
• Started providing connectivity and support services to Pensacola Beach Public Works and Public Safety
• Hired five new help desk team members
• Audited AT&T bills to lower costs by migrating existing phone lines to ones that cost 80 percent less
• Increased the bandwidth on the internet connection from 100 mbps to 500 mbps
• Increased security camera coverage and visibility throughout the county
• Upgrade to fiber at all but two library locations to provide better internet service for patrons (remaining two library locations to come online fiscal year 16-17)
• Added mobile internet and Wi-Fi in the West Florida Public Libraries Bookmobile
• Implemented lab management software for water quality testing
• Implemented new jail management system for the Road Prison to align the system with the jail
• Worked with Natural Resources to implement an environmental monitoring system on top of the Central Office Complex