The Information Technology Department provides a secure, reliable, and efficient computing environment for Escambia County. We support integrated business systems, wired and wireless networks, managed servers and storage, and personal computing systems to ensure county employees can serve the public effectively.

Mission Statement

Mission: To provide innovative, reliable, and secure technology solutions that empower county departments to deliver exceptional services to the community.

Vision Statement

Vision: To create value for our county partners by delivering innovative technology services and solutions that enhance efficiency, security, and public service.

Guiding Principles

We accomplish our vision by following these guiding principles:

• Safety First: Actively promoting safe computing and working practices.
• Innovation: Delivering technology solutions that enhance county operations.
• Collaboration: Assisting county departments with their technology needs.
• Simplicity: Making it easy for business partners to work with IT.
• Reliability: Providing responsive service and measurable results.
• Team Investment: Valuing and developing our IT staff as the foundation of success.

Services We Provide

The IT Department supports county operations through the following services:

• Network Infrastructure: Managed wired and wireless networks across county facilities.
• Server & Storage Management: Reliable, secure management of servers and data storage.
• Cybersecurity: Protecting county systems, networks, and sensitive information.
• Application Support: Integration, maintenance, and support of county business systems.
• Help Desk Services: Prompt support for county employees to ensure smooth technology operations.
• Technology Project Management: Planning and executing IT projects that improve county services.