Escambia County Emergency Communications has seen a significant increase in call volume throughout Hurricane Isaias, responding to more than 3,800 calls for service in a two-day period. This total includes 911 emergency calls in addition to numerous administrative calls for non-emergency assistance as the community continues recovery efforts after the storm.
Dispatchers experienced the most significant increase in calls as Hurricane Isaias made landfall, but have continued to see elevated call volumes in the days after the storm.
Hurricane Isaias Call Volume - Escambia County Emergency Communications:
Friday, Oct. 9 (Day of Landfall):
- 911 calls: 1,141
- Administrative calls: 639
- Total calls: 1,780
Saturday, Oct. 10 (Day after Landfall):
- 911 calls: 1,344
- Administrative calls: 756
- Total calls: 2,100
Comparatively, the below call volume data from Thursday, Sept. 10, 2026 represents an average day for Escambia County Emergency Communications:
- 911 calls: 585
- Administrative calls: 422
- Total calls: 1,007
“As recovery efforts continue across Escambia County, Emergency Communications remains prepared to manage the elevated call volume to provide life safety and dispatch first responders throughout the community,” Chief of Emergency Communications Mark Carter said. “I’m extremely proud of our team for continuing to manage the increased workload, and I’m thankful for their service and dedication to the safety and well-being of our community during this difficult time.”
Visit MyEscambia.com to learn more about Escambia County Emergency Communications.
For more information on storm recovery, visit MyEscambia.com/beready.
