Escambia County Emergency Communications celebrated several employee milestones in 2024, recognizing eight employees' years of service to the county.
30 Years of Service
- Melanie McGlothren
- David Milliron
- Sandra Zani
20 Years of Service
- Christy Buscaino
- Shanae Dunn
- Robin Payne
10 Years of Service
- Heather Bell
- Jennifer Hurd
"I am truly thankful for each of these individuals," Emergency Communications Chief Andrew Hamilton said. "Not only are they exceptional employees, but they are also wonderful people who genuinely care about their team members, first responders and the community. They serve admirably with little recognition and have made countless impacts on the lives of others. The full extent of their work may never be known, but their efforts have touched countless lives and truly make a difference."
The emergency dispatchers listed combine over 170 years of serving Escambia County as the first voice on-scene.








About Emergency Communications
The Emergency Communications division provides the critical link between Emergency Management, Escambia County EMS, Escambia County Fire Rescue, law enforcement services and the citizens who call 911 for emergency assistance. The 911 center, or ECC, processes over 200,000 emergency calls each year. Additionally, the ECC dispatches approximately 50,000 medical calls and 20,000 fire calls annually. All ECC employees are certified by the state of Florida, the National Academy of Emergency Medical Dispatch and the National Academy of Emergency Fire Dispatch. ECC Dispatchers are the first voice on scene and are instilled with a service comes first attitude. Learn more about Emergency Communications.