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UPDATE: Rent, Mortgage & Utility Assistance Available through Escambia CARES Program

Published Sep 1, 2020

REMINDER (9/1/2020): Please provide the public the eligibility requirements as required by the State of Florida:
A.1. Is your combined annual household income below the 120% area median income level? (see chart below)
A.2. Are you delinquent on your rent, mortgage and/or utility payments? (utilities include electric, natural gas, propane, water, sewer, and trash). Please note – Documented evidence required.
A.3. Are you a resident living in Escambia County?
A.4. Do you have proof of loss of employment income or reduction of employment income due to COVID-19 impacts on or after March 1, 2020?
IF YOU ANSWERED “NO” TO ANY OF THESE QUESTIONS, UNFORTUNATELY, YOU ARE NOT ELIGIBLE FOR ESCAMBIA COUNTY CORONAVIRUS RELIEF FUND RENT, MORTGAGE, AND UTILITY ASSISTANCE. 

Rent and Mortgage Assistance Grant Program Frequently Asked Questions including:
Q: I need assistance with utilities only. Can you provide assistance?
A: The funding is intended for foreclosure and eviction prevention. Utility assistance can only be provided in conjunction with mortgage or rent assistance. Utility assistance can be provided if your lease specifically requires maintenance of utilities and could be a cause for eviction. If you need utility assistance ONLY, please call 2-1-1 for referrals for utility assistance.

Q: How will I know the county has successfully received my application?
A: You will receive a confirmation message on your screen once you have completely submitted your successful application online. You will not receive an e-mail with this confirmation.

(original release below from Aug. 31, 2020)
Escambia County and the City of Pensacola are jointly participating in the Coronavirus Relief Funds made available by Florida Housing Finance Corporation. Approximately $813,451 will be made available Tuesday, Sept. 1 to assist eligible applicants impacted by the COVID-19 pandemic with rent, mortgage, and/or utility assistance.

Eligible expenses must occur between March 1, 2020 and Dec. 30, 2020. Maximum assistance will be $3,000 per household and will be paid directly to the landlord, mortgage, or utility company.

General eligibility requirements:

  • Escambia County resident (including City of Pensacola and Town of Century)
  • Income adversely impacted by COVID-19
  • Total household income cannot exceed 120% Area Median Income
  • This program is for past due rent, mortgage and utilities ONLY

Income requirements are as follows: 

assistance program CARES rent mortgage graphic

Applications will be accepted beginning Tuesday, Sept. 1, 2020, through Monday, Sept. 14, 2020, or until funds have been committed. Applications will be available online at 8 a.m., Tuesday, Sept. 1 at myescambia.com/CARES. For further information, contact Meredith Reeves at 850-595-1642 or EscambiaCaresRentandMortgage@myescambia.com.

Paper applications are available for pickup at the following locations starting Tuesday, Sept. 1 for citizens who do not have online access:

  • Escambia County Extension Services, 3740 Stefani Road. (Wednesday, 2 p.m. to 4 p.m.)
  • Escambia County Neighborhood Enterprise Division, 221 Palafox Place, Suite 200 (Monday through Friday, 8 a.m. to 5 p.m.)
  • Brownsville Community Center, 3200 W. DeSoto St. (Monday through Friday, 9 a.m. to 5 p.m.)
  • Carver Park Resource Center, 208 Webb St. (Tuesday, 2 p.m. to 5 p.m.)
  • Century City Hall, 7995 N Century Blvd. (starting Thursday during normal business hours)
  • Ebonwood Community Center, 3511 West Scott St. (Tuesday and Wednesday, 12:30 p.m. to 4 p.m.)
  • Marie K. Young-Wedgewood Community Center, 6405 Wagner Road. (Tuesday and Wednesday, 10 a.m. to 2 p.m.)
  • EREC/Walnut Hill Post Office, 4950 Highway 99A, Walnut Hill (Monday through Friday 8 a.m. to 4 p.m.)
  • All West Florida Public Libraries

Completed paper applications with attachments should be emailed to EscambiaCaresRentandMortgage@myescambia.com, faxed to 850-595-0342, or dropped off at the Brownsville Community Center or Neighborhood Enterprise Division. Please make sure all attachments are clear and legible. Applicants needing assistance with completing applications should call 850-595-1642 for further guidance.

General information on the program may be obtained by visiting myescambia.com/our-services/neighborhood-human-services/neighborhood-enterprise or by calling 850-595-0872 or emailing EscambiaCaresRentandMortgage@myescambia.com.

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