Escambia County is celebrating April 14-20 as National Public Safety Telecommunicators Week, honoring those who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to Escambia County citizens. Sponsored by the Association of Public-Safety Communications Officials International, National Public Safety Telecommunicators Week is celebrated annually to recognize the thousands of men and women who work in emergency communications nationwide.
Last fiscal year, Escambia County Emergency Communications answered and processed 384,420 calls, 194,157 of which were emergency calls. Emergency Communications staff dispatched 70,260 service calls for EMS and 13,335 calls for fire.
The Emergency Communications Division provides the critical link between Emergency Management, Escambia County EMS, Escambia County Fire Rescue, law enforcement services and the citizens who call for emergency assistance. ECC dispatchers are certified by the state of Florida, the National Academy of Emergency Medical Dispatch and the National Academy of Emergency Fire Dispatch. They provide lifesaving pre-arrival instructions to 911 callers and coordinate multi-agency response to emergency calls.
Click here to learn more about Escambia County Emergency Communications.