Escambia County has launched a Fraud, Waste and Abuse hotline, which will serve as a resource for County residents and employees alike to anonymously report activity that may be considered unethical or of concern.
Hotlines are one of the most common ways to track and address problems, as fraud has been detrimental to various powerful and prosperous companies. The hotline will be managed by an outside organization, Lighthouse Services, which will monitor incoming reports. Reports may be made 24 hours a day. Once submitted, Lighthouse Services will compile the information and will notify County Administration of the complaint to be managed further within our organization.
In the coming weeks, all County vehicles will be given identification numbers and bumper stickers with the hotline phone number advertising the program for all to participate.
Examples of major violations:
- Fraudulent financial practices
- Breaking the law
- Verbal and physical threats
How to submit a report:
- Call Lighthouse Services toll free at (844) 640-0008 and an operator will ask the caller a series of questions
- Visit www.lighthouse-services.com/myescambia
- Email [email protected] and identify Escambia County BCC in the message
- Fax your report to (215) 689-3885 and identify Escambia County BCC in the message
Remember:
- When making a report, please provide thorough and accurate information
- All complaints are within the Sunshine Law and are subject to public record. You are responsible for remaining anonymous if you choose to do so. While you will be asked your name when giving the report, you are not required to disclose yourself.
- County employees should keep in mind that by providing job-specific duties and details you may reveal your identity without actually giving your name
The sole purpose of the Fraud, Waste and Abuse program is to ensure that only ethical behavior and business practices occur within the Escambia County organization. With employee and public participation, we can further work together in the best interest of our citizens.
To view a brief video detailing the program, visit http://bit.ly/1zjZmhl.
For more information, please contact the Escambia County Office of Public Information and Communications at (850) 595-3476.
