The Escambia County Board of County Commissioners today advised staff to reach out again to approximately 2,500 Family CARES Grant applicants who do not have complete information on their application. These are the applications that are in the status "Applications Under Review" in the
portal.
"The county would like to stress that staff will contact individuals who still need to submit additional paperwork," said Deputy Administrator Chips Kirschenfeld. "Please do not email or call the county to check on your status because staff needs to concentrate on processing, rather than call taking. Applicants will have two weeks after they are contacted by staff to submit the necessary paperwork."
The Escambia County Family CARES Grant program application and verification process began on Sept. 25. As of Dec. 30, 2020, the county approved 5,736 households for the $3,000 grants totaling over $17 million. In its four-day application window, the county received a higher than anticipated volume of applications with 9,558 households submitting information.
The county has a list of all Family CARES Grant payments made on its website. If checks were returned to the county due to an insufficient address or unable to forward, the county is no longer able to provide further assistance.
