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ECAT Riders are Invited to Participate in First Phase of Transportation Planning via Online Survey

Published Oct 9, 2020

Escambia County Area Transit (ECAT) announced the launch of ‘Your Service, Your Say,’ a 10-year Transit Development Plan to reimagine the future of public transportation. To kick off this initiative, ECAT is inviting current riders to participate in an online survey that will identify transportation needs, priorities, and future transit demands throughout the community.

Riders are encouraged to voice their experiences and opinions at or in-person on the bus. In-person surveys will be available on the bus on the following dates:

  • Wednesday, Oct. 28 from 7-9 a.m. and from 4-6 p.m. CDT
  • Thursday, Oct. 29 from 9-11 a.m. and from 2- 4 p.m. CDT

Survey responses will be used to improve local transit opportunities by evaluating bus frequency, service areas, and overall rider experience.

“Our team recognizes that direct feedback from current riders is the best way to understand the ongoing travel patterns and system demands, which will provide beneficial insight on future operations,” said Tonya Ellis, Director of Mass Transit at Escambia County Area Transit.  “By involving the community at each step of this project, we hope to continue developing a system that truly meets the needs of all residents.”

The ‘Your Service, Your Say’ initiative will focus on updating the current ECAT fixed-route system to provide users with more frequent and reliable options. This plan also seeks to integrate innovative transportation concepts such as bus rapid transit, ridesharing (Uber, LYFT, etc.), bike-sharing, and other transportation modes. Although this first survey is only for current ECAT riders, a second survey for the general public will be launching soon, allowing all residents to provide their input on the future of transportation in Escambia County.

A Transit Development Plan (TDP) is a Florida Department of Transportation (FDOT) requirement. The TDP is intended to support the development of an effective multimodal transportation system in Escambia County and serves as the basis for defining public transit needs, which is a prerequisite to receive state funds. For questions about the project or for more information, please visit

ECAT is conducting a 10-year Transit Development Plan (TDP).

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